Pressure Releif = disabled

[herefishy]

You had experience with the management company several years ago, and recall that on average they took 200 days to pay, and you had discontinued doing business with them due to their pay history. Since then, the management company had gone through bankruptcy (fortunately you didn't lose anything because you "bailed" before they tubed out) and re-organized as a new company (which you are fully aware of, because you received the apologetical letter to all the servicers they screwed and invited you to join them again).

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The service management company called on behalf of the (restaurant) for service on a walk-in cooler at 49degF (warm).

You've got a man free, and decide you'll "roll the dice" on the new bunch to see how it goes, and you arrive at the job within 35 minutes of the request (service at the speed of sound).

It is determined that the pressure relief safety "plug" on the refrigerant receiver outlet (6lb. capacity) of the condensing unit is leaking. The device is non-repairable (integral), and requires replacement of the entire receiver to maintain the integrity of the safety device.

While the tech is on the job, you locate the OEM part (receiver), get pricing, and call the mangement company for approval of replacement of the receiver. The walk-in is down, and to your surprise, "We've got to get approval"....!

You send a written estimate/quote. Several phone calls are made to you. The management company states, "We have to make sure that the price is Fair".

You are asked to provide the part number so that the management company can procure the part for you to install (and they will pay you 10% mark-up for "virtual profit" from the provision of the part). You indicate to the company, "I am providing the part, and that is the price".

A day passes, and you have not received approval, so you call the (restaurant) and ask the manager if they have been "taken care of". The manager responds, "Yes, the walk-in is fixed".

You then call the management comapany and inquire, "Whaasssuuuuup?"

The dispatcher pulls up the service history and and reads to you, "..........("Company X, Inc."), welded the leak tight, and recharged the system........".

AT THIS POINT, WHAT WOULD YOU DO?