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  1. #1
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    Jul 2022
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    Looking for win/win



    Hello everyone,

    Here looking for recommendations, options on options and a means to navigate a win/win for contractor and customer. Thank you for being open and welcoming.

    Device - Rheem model RCFL-HM3617CC
    Age - app 8 years (mfd 12/2012)
    Issue - air not cool, coil freezing

    Everyone has their own take and most of the HVAC companies in this area appear to jump to schedule the install of a new AC system before asking questions or knowing the situation.

    Options
    - Replace new (not an option at this time)
    - Inject dye and sealant - look for leak in a few days and sealant would get it.
    - Leak test, proceed accordingly. Customer concern w/this option on unknown and sunk costs.

    Questions:
    - What would you recommend to customer?
    - Injecting sealant - various opinions here where some insist sealants cause more problems as the sealant hits valves and such resulting in bricked system. Those sharing this opinion have vested interest in selling new units. Looking for less bias opinions.
    - Reasonable expectations on cost or budget for repair - ranges ok.
    Last edited by Pixelrogue; 06-07-2022 at 02:19 PM.



  2. #2
    Brian_UK's Avatar
    Brian_UK is offline Moderator I am starting to push the Mods: of RE Site Moderator : and general nice guy
    Join Date
    Mar 2001
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    Dorset
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    Re: Looking for win/win

    Option 3, leak test is the correct way to go and probably in accordance with your local legislation.

    Leak sealer can block up orifices and make matters worse.

    Sorry, cannot help with costs.
    Brian - Newton Abbot, Devon, UK
    Retired March 2015

  3. #3
    Join Date
    Jul 2022
    Location
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    Re: Looking for win/win

    Thank you. Curious if anyone has tried them as well? Successful, call backs,, bricked systems etc?

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