Reeferjon
28-11-2002, 12:08 PM
Ok
Trailer (semi) its mobile has 17Kw Reefer system (diesel powered) with 7Kg 404A or 403B.
The unit is mobile carrying 40 ton prime Beef (£12000) or frozen package products (£80-100K).
The Reefer breaks down LOADED, low on refrigerant (not major leak but enough to cause low capacity after a few days), you attend the breakdown as a call out.
You find you CANNOT fix the leak which you know will result in the load being lost and it cannot be transhipped to another Reefer within an acceptable safe time.
Do you.
a.
Say sorry I cannot fix your leak, you have lost your load and you the customer must now pay for the disposal costs of the lost load as well as the replacement cost of the load.
b.
Top up the refrigerant to increase cooling capacity so that the load can be saved and returned / forwarded onto a cold store. The customer is informed, paperwork is completed with repair/warnings etc, the trailer is then disabled after the delivery until the repair is completed.
Q.
Who takes responsibility for adding refrigerant to a known leaky system.
Which has the least environmental damage the load destruction or topping off the reefer to save the load.
The engineer has to make a decision, does that mean he is guilty if he saves the load, yes you can get the Reefer owner to aknowledge responsibility for topping up the system either by fax or email etc but the customer is driven by delivery times, cost etc.
Food for thought.
Trailer (semi) its mobile has 17Kw Reefer system (diesel powered) with 7Kg 404A or 403B.
The unit is mobile carrying 40 ton prime Beef (£12000) or frozen package products (£80-100K).
The Reefer breaks down LOADED, low on refrigerant (not major leak but enough to cause low capacity after a few days), you attend the breakdown as a call out.
You find you CANNOT fix the leak which you know will result in the load being lost and it cannot be transhipped to another Reefer within an acceptable safe time.
Do you.
a.
Say sorry I cannot fix your leak, you have lost your load and you the customer must now pay for the disposal costs of the lost load as well as the replacement cost of the load.
b.
Top up the refrigerant to increase cooling capacity so that the load can be saved and returned / forwarded onto a cold store. The customer is informed, paperwork is completed with repair/warnings etc, the trailer is then disabled after the delivery until the repair is completed.
Q.
Who takes responsibility for adding refrigerant to a known leaky system.
Which has the least environmental damage the load destruction or topping off the reefer to save the load.
The engineer has to make a decision, does that mean he is guilty if he saves the load, yes you can get the Reefer owner to aknowledge responsibility for topping up the system either by fax or email etc but the customer is driven by delivery times, cost etc.
Food for thought.