install monkey
26-11-2013, 07:27 PM
greetings
customer has a vrf system with no local remote controllers-1 centralised scsl3na-ae
approx 18mth old- software version 3.10e
checked the time schedules and all the kit has to start up at 1am as the building fabric is poor- high ceiling void- uninsulated ceiling tiles
monday,tues morning- staff say controller locks up- touching the screen doesnt light up- they have to remove the front cover and reset it on the rocker switch- im going to site again tomorrow at 7am to hopefully see this
ive checked connections on the back of controller,comms ok
previously when this happened they installed a ups to ensure power to the controller as they think it could be mains incoming issues- media city is 300yrds away so probably the bbc zapping al the leccy
when it resets the time/date is correct- it times out for 240 secs whilst it reboots
feel free to suggest
oh and no fault codes stored- all works ok once rebooted
ps i didnt fit it:p
customer has a vrf system with no local remote controllers-1 centralised scsl3na-ae
approx 18mth old- software version 3.10e
checked the time schedules and all the kit has to start up at 1am as the building fabric is poor- high ceiling void- uninsulated ceiling tiles
monday,tues morning- staff say controller locks up- touching the screen doesnt light up- they have to remove the front cover and reset it on the rocker switch- im going to site again tomorrow at 7am to hopefully see this
ive checked connections on the back of controller,comms ok
previously when this happened they installed a ups to ensure power to the controller as they think it could be mains incoming issues- media city is 300yrds away so probably the bbc zapping al the leccy
when it resets the time/date is correct- it times out for 240 secs whilst it reboots
feel free to suggest
oh and no fault codes stored- all works ok once rebooted
ps i didnt fit it:p