Quote Originally Posted by back2space View Post
When i touch the sensor with warm fingers the unit will switch off. We have measured the intake temp and this is always about 1c lower than the actual room temp, i assume because of the high ceilings the floor is always going to be cooler.

The sensor is therefore working correctly. The unit varys comppressor speed in cooling and i assume it is doing so in heating although maybe because it is oversized it cant slow down enough.

LG say there is no remote sensor for this model and that they would charge for an extension of the sensor! Hardly fair!!!!
Who has made decision for indoor unit position? You or them?
If you insisted that it must be there, then I don't see how is that not fair!
If they are insisted with placement of unit there and did not tell you about possible difficulties with room temperature control, then they are responsible.