Hello Everyone,

I am new to RE but am starting to get the hang of this.

I am interested to know what is the most common call out you are attending to. ( ignore the installation and maintenance visits)

In percentage terms how do you rate the items below:

1, “I am too hot / too cold” problems %
2, “I don’t understand how to operate this system” %
3, Setup problems. %
4, Installation problems %
5, Design / application problems %
6, Training the end user %

The above is not in any particular order.

If you have any particular sites, manufactures, or product groups you have or had a problem with, post them too.

Thanks for your time.

Regards

Obi Wan