There is no Technical now, the manager left and they made the other guy redundant??

As for the W3000, this is just their name for the Carel PCO3 hardware. it all depends on the software that is loaded.

Standard passwords are:

USER:1234
UNIT:9990
MAnuf:0000009982

If you ever get the controller reverting to itallian language on version 12 software you will need to replace the controller with version 13r1.

Powermster change their passwords and will not give them to you.