Hi

Bought a Packard Bell from P.C. World 11.5 months later hard drive goes down,no problems send it back.I also had a loose power pin,which was not covered by warranty I asked if they could quote to repair it.Hoping that while they were changing the hard drive they would fix it.2.5 weeks later computer arrives back with a hole where the charging pin used to be and a quote for six hundred and fifty pounds for new mother board .I spoke to the store manger who shrugged his shoulders.Spoke to customer services who told me they probably remove it as it was a fire risk when being transported.Contacted citezens advice and sent a letter ref small claims court.In the end I needed my computer so I removed the charging socket from my torch and soldered it to the board as it was the same adaptor.Loaded up my hardrive sorted.NEVER USE PC WORLD.

Regards Bernard