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  1. #1
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    Samsung French Door



    I'm having issues with our Samsung RF24FSEDBSR fridge freezer.
    Does anyone have a service manual for this model that they could send over please?
    Looking on the net I can only locate the user manual which is about as useful as a chocolate fireguard
    Seems like this model has inbuilt problems and there is a class action lawsuit against Samsung in the States.
    Thanks in advance



  2. #2
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    Brian_UK is offline Moderator I am starting to push the Mods: of RE Site Moderator : and general nice guy
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    Re: Samsung French Door

    Here you go Frank, took a little rootling around to find it but.... a pdf

    https://drive.google.com/file/d/1wPk...jmsmYDrI-/view
    Brian - Newton Abbot, Devon, UK
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  3. #3
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    Re: Samsung French Door

    I think this is the law suit, how do you join

    https://www.classaction.org/samsung-...-maker-lawsuit
    Mostly found in the southern part of this green and pleasant land.

  4. #4
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    Re: Samsung French Door

    Brian....you are a star. Here's a link to some virtual doughnuts....on me

    Al...I'll be sure to keep my out for the class action in the UK

    I did email Samsung but they replied that they only give the manuals to their own service guys and they gave me a link to the user manual....doh!! Or the chance to book an engineer visit lol

  5. #5
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    Brian_UK is offline Moderator I am starting to push the Mods: of RE Site Moderator : and general nice guy
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    Re: Samsung French Door

    They'll be selling you double glazing next.
    Brian - Newton Abbot, Devon, UK
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  6. #6
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    Re: Samsung French Door

    Samsung has the worst reputation at my hot end.

    LG is my favorite, not Chinese, runs on R-134a.

  7. #7
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    Re: Samsung French Door

    I realise how you feel I've got a double door American style but bloody Samsung I ended up fitting a dual stage dixel controller been fine since and the ice dispenser runs off a k40 stat I do smile every time one of my daughter's come in with ice

  8. #8
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    Re: Samsung French Door

    Had to strip down the Fridge section again at the weekend to carry out a manual defrost with the trusty hairdryer - (well, I don't need it any more for my head ).

    Found that the inline thermal fuse had blown again, preventing the defrost heater from being powered up.

    I find it strange that the thermal fuse is rated at 5A, has a circuit fail temp of +73C and it is the second one to go open circuit. I can't imagine that the top section of the evap where the fuse holder is attached has reached +73C or that the fuse has overheated so much. The defrost heater is rated at 120W and pulls 0.54A.

    Anyone have any suggestions on an alternative failsafe to replace the inline thermal fuse?
    Last edited by frank; 21-01-2020 at 01:41 PM.

  9. #9
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    Re: Samsung French Door

    Hi, Frank.
    The defrost termination sensor should be the cause of your woes - can go bad intermittently. and make sure the new fuse does not get positioned too close to the heater

    Quote Originally Posted by frank View Post
    Had to strip down the Fridge section again at the weekend to carry out a manual defrost with the trusty hairdryer - (well, I don't need it any more for my head ).

    Found that the inline thermal fuse had blown again, preventing the defrost heater from being powered up.

    I find it strange that the thermal fuse is rated at 5A, has a circuit fail temp of +73C and it is the second one to go open circuit. I can't imagine that the top section of the evap where the fuse holder is attached has reached +73C or that the fuse has overheated so much. The defrost heater is rated at 120W and pulls 0.54A.

    Anyone have any suggestions on an alternative failsafe to replace the inline thermal fuse?

  10. #10
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    Re: Samsung French Door

    Thanks Twisty. I considered that option of the termination sensor and have a replacement on order. Apparently 2 week lead time.

  11. #11
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    Re: Samsung French Door

    Glad to help, A common DA32-00006W will get you trough till it arrives.

  12. #12
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    Re: Samsung French Door

    Hi Frank.
    I don't know how far you have got?
    But I googled the Part number Twisty very kindly supplied ( Rep Point Added) and found the
    following very helpful link.

    https://www.youtube.com/watch?v=X0_4nKyUbKU

    good luck.
    Grizzly
    Last edited by Grizzly; 28-01-2020 at 11:17 AM.
    Despite the High Cost of Living it still remains Popular!

  13. #13
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    Re: Samsung French Door

    Thanks Grizzly. It was like watching myself last weekend

    You can learn a lot from this idiot https://www.youtube.com/watch?v=jd8KZNnhTEs

  14. #14
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    Re: Samsung French Door

    Hi,

    samsung serviceman show was quite OK ... how to do something not to broke any
    plastic part during dismantling ... good one

    Frank, guy from your link ... really is teaching us how to be stupid ....


    Best regards, Josip

    It's impossible to make anything foolproof because fools are so ingenious...

    Don't ever underestimate the power of stupid people when they are in large groups.

    Please, don't teach me how to be stupid....
    No job is as important as to jeopardize the safety of you or those that you work with.

  15. #15
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    Re: Samsung French Door

    Great videos from the Heath Robinson school of refrigeration!!!

  16. #16
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    Re: Samsung French Door

    Quote Originally Posted by Josip View Post

    Frank, guy from your link ... really is teaching us how to be stupid ....


    Best regards, Josip
    Hi Josip

    Did you read the comments from his viewers?.....mostly from our American cousins, who thought that his way of charging the fridge was ...GREAT...and most helpful.

    Obviously leading to more callouts for the professionals in the very near future

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