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  1. #1
    Join Date
    Apr 2017
    Location
    Canada
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    Wintrac issues with thermoguard IVc



    Hello,
    I am currently running wintrac 5.6 attempting to download from a TG IVc. I keep getting the error "timed out, failed to communicate with device". Does anybody have any ideas? Do i need a newer or older version of wintrac maybe?
    Thanks in advance



  2. #2
    Join Date
    Dec 2007
    Location
    Melbourne
    Posts
    358
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    11

    Re: Wintrac issues with thermoguard IVc

    Its not the program, the das probably isn't working, open the control panel door, the das II unit should have a blinking light constantly. You'll see it thru the clear cover. If no light then you need to sort this.

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