Hi Guys

I have been running my own company now for 4 years and have built it up to a stage where i have 5 cars on the road and full time Office staff. The biggest issue i have is that my business like many our yours i assume is very very seasonal. Any of the profits we make over summer just get eaten up with the tradesmen standing around with nothing to do for the other months of the year. So we really need to get into Maintenance work during those periods.

My question is . How do maintenance contracts work?? I understand you will offer them a reduced rate to service there aircons twice a year in the off season, but what about callouts over summer do you still charge for this and to what degree??

If anybody has a copy of a maintenance contract they could send me i would be forever grateful. I am in western Australia so there will be no conflict of interest especially to anyone overseas.

Phill