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  1. #1
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    Jan 2012
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    Liebert Hiross HPM + iCOM Web interface issue



    Hi everybody,

    I need your assistance on a problem with my Liebert Hiross HPM + iCom control.
    I have set an IP Adress to the iCOM controller and i try to access it's web interface but the only result I have is a web page with the message
    "The web interface is disabled"

    I've not find the way to enable it so have you a piece of advice ?

    Is there a configuration to make to make it work ?

    In advance Thanks a lot for your replies.



  2. #2
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    Re: Liebert Hiross HPM + iCOM Web interface issue

    Hi,
    same thing here, did you find a solution ?
    Another thing, is your HiSNMP address responding to snmp queries ?
    thanks

  3. #3
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    Re: Liebert Hiross HPM + iCOM Web interface issue

    Hi snik,
    I have same situation but I can not even change the IP adress on the controller.
    How did you do that? Using password 221 I can only access level 3 but as it seems I need level 4.
    Can you help me?
    thanks

  4. #4
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    Re: Liebert Hiross HPM + iCOM Web interface issue

    probably simple monitoring is disabled
    check "Son" parameter, if is it no, you need icom service tool to enable

  5. #5
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    manchester
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    Re: Liebert Hiross HPM + iCOM Web interface issue

    found this if it helps
    http://www.mediafire.com/view/?fxkt1poqgvprkvn
    Quote Originally Posted by snik View Post
    Hi everybody,

    I need your assistance on a problem with my Liebert Hiross HPM + iCom control.
    I have set an IP Adress to the iCOM controller and i try to access it's web interface but the only result I have is a web page with the message
    "The web interface is disabled"

    I've not find the way to enable it so have you a piece of advice ?

    Is there a configuration to make to make it work ?

    In advance Thanks a lot for your replies.

  6. #6
    Join Date
    Feb 2008
    Location
    Wellingborough
    Age
    56
    Posts
    35
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    0

    Re: Liebert Hiross HPM + iCOM Web interface issue

    Quote Originally Posted by snik View Post
    Hi everybody,

    I need your assistance on a problem with my Liebert Hiross HPM + iCom control.
    I have set an IP Adress to the iCOM controller and i try to access it's web interface but the only result I have is a web page with the message
    "The web interface is disabled"

    I've not find the way to enable it so have you a piece of advice ?

    Is there a configuration to make to make it work ?

    In advance Thanks a lot for your replies.
    Depends on which version of software is installed.

    EV is the early iCom software, however the current version is PA.

    EV, you simply use level 3 password & change the Son (Simple Moniitoring) parameter to yes.

    PA is a different kettle of fish altogether. Level 3 password confirguration parameters can only be done through a Coldfire display, not the 3 digit display insode the machine. Even then, if tyhe simple monitoring parameter has not been included in the factory settings (usually isn't) you shall need the iCom Service Tool (iST) software installed on a laptop to be able tio add this feature. This shall need the attendance of an Emrson engineer with laptop to configure.

  7. #7
    Join Date
    Feb 2008
    Location
    Wellingborough
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    Re: Liebert Hiross HPM + iCOM Web interface issue

    Quote Originally Posted by Nil0 View Post
    Hi,
    same thing here, did you find a solution ?
    Another thing, is your HiSNMP address responding to snmp queries ?
    thanks
    Depends on iCOM software installed in controller. HiSNMP only works on earlier EV software.

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