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06-10-2011, 06:31 PM #1
New Whirlpool upright frost-free freezer not freezing
Hi, I have a 3 month old upright Whirlpool 6th sense total no frost frost-free fridge freezer.
I went to it today and it was warm and everything had completely defrosted. There is a single green light lit to indicate that it is on as normal. The warning light is not on. I turned it off for 10 minutes to allow it to reset and powered it on again, and the green light comes on, but there is no compressor sound or any other sound from it. I have set it to Fast Freeze, but still nothing.
Any ideas what is wrong?? Help!!
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06-10-2011, 07:54 PM #2
Re: New Whirlpool upright frost-free freezer not freezing
call whirlpool if only 3 monhs old as has year warranty
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06-10-2011, 08:16 PM #3
Re: New Whirlpool upright frost-free freezer not freezing
Thanks for your reply. The model number is WVE1660NFX if that is of any help.
The compressor is now running again after leaving it turned off for a further 20 minutes.
Is there anything that could have caused the freezer to warm up, eg. a change in room humidity or temperature, poor ventilation, or leaving the door open? I am reluctant to call Whirlpool if the cause is not their fault.
I am perplexed as to why the red warning light did not come on when the temperature rose, although the lights and control panel are hidden behind the door on this model, so it is not possible to see them without opening the door - a design flaw in my opinion! There is no warning beep when the door is left open, which is also a drawback.
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06-10-2011, 08:54 PM #4
Re: New Whirlpool upright frost-free freezer not freezing
There is a customer support number with the product, call them if worried.
Did anyone fiddle with the thermostat and accidentally turn it off?
alMostly found in the southern part of this green and pleasant land.
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06-10-2011, 08:55 PM #5
Re: New Whirlpool upright frost-free freezer not freezing
Design fault pmsl if dont like it go back to Retailer and demand a replacement
Last edited by frank; 07-10-2011 at 11:29 AM. Reason: Comments reported by member
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06-10-2011, 09:08 PM #6
Re: New Whirlpool upright frost-free freezer not freezing
Ah Tonto!!
There's no hope for any of us if you can't help them
alMostly found in the southern part of this green and pleasant land.
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06-10-2011, 09:11 PM #7
Re: New Whirlpool upright frost-free freezer not freezing
as peter pan said- it was totally frost free- eco cooling!!!
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06-10-2011, 09:14 PM #8
Re: New Whirlpool upright frost-free freezer not freezing
that's true, imagine the money we could save by switching everything off.
Mostly found in the southern part of this green and pleasant land.