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  1. #1
    madge's Avatar
    madge Guest

    Smile Hotpoint fridge freezer model no ff200ep



    After 18 months and out of warranty ice formed on the inside bottom of my fridge/freezer and each morning I came down to a puddle of water under the f/f.

    I contacted Hotpoint who told me they charge £100+ call out etc. I checked this forum and discovered others had the same problem.

    I then decided to try and fix the problem myself, I unscrewed the inside back and discovered another panel which held the fan, this I removed VERY CAREFULLY as the fan and wires are connected.

    The drain which takes the water away was blocked with polystyrene and bits of metal also ice. I unblocked this hole and the water began flowing into the tray behind the back of f/f.

    Is this blockage a ploy to get us to call out Hotpoint engineers and pay over the top call out charges.

    Hope this helps others out there who have had the same problems



  2. #2
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    Re: Hotpoint fridge freezer model no ff200ep

    thanks for the info madge, well done

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