Is it just me or is there service and support levels going to ****?

Stock leverls are piss poor, delivery times are crap. And to top it off they seem to have had an influx of new guys into there tech support team who dont know there arse from there elbow?

It used to be the case that in return for selling a load of there gear you would get free/discounted courses to allow you to become even more proficent in there equiptment, but apparently they have stoped this as well?

On top of all this i hear there in the process of raiseing the limmits of the D1 scheme - Kick in the balls for the little guys!

So..... Hows the Mitsi gear looking lately?