View Poll Results: We are interested in New Views from Aussi land.
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Thread: Views,
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20-09-2004, 01:22 AM #1
Re: Views,
Friends,
reply to absrbrtek ( strange name):
it would be helpfull if you supplied some websites to confirm your statement, what about Trane any info or more info.
I assume that a company like Carrier does not openly lie about what they say !!!!!!!!!!!!! Although................???
Anybody from Carrier or Trane to confirm this ............!!!
jg/ozjg/oz,
sunshine coast,
australia
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20-09-2004, 11:50 PM #2
Re: Views,
Strange name = absorber tech since thats my favorite type of chiller.
As far as proof of the manufacturers wanting to take independent contractors business you can take it to the bank. The group I am in www.chillergroup.com has been battling it for years. We have had Trane, York, Carrier and McQuay to our meetings discussing this very issue. Using unfair tactics to gain marketshare. All we have ever asked for is a level playing feild. Such as info, decent parts pricing and technical support. They could really care less about helping independents.
All of them want to grow their service depts marketshare at any cost. I read one internal memo that wasnt supposed to get out and they wanted 65% of the service on equipment sold. Didnt matter if you or I sold, started the equipment and serviced the customer previosly, they wanted the service on it. And they will due whatever is nessasary to obtain their goals.
At least that is how it is in the States, maybe its different in other parts of the world.
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