Results 1 to 18 of 18
-
11-05-2009, 06:53 PM #1
Trane Techview connection problem HELP!
Hi All,
Having trouble connecting to a RTAC 350, I'm using the latest version of Techview with a HP laptop and a USB to Serial converter that I know is installed correctly. Error message reads "Connection Failed"
Can anybody help?
Thanks.
-
11-05-2009, 07:12 PM #2
Re: Trane Techview connection problem HELP!
check the settings of your adapter, the settings should be in one of the manuals attached with the software, which version do you use??
-
11-05-2009, 08:34 PM #3
Re: Trane Techview connection problem HELP!
Hi Lowrider, Thanks for your reply. I have version 12.1 installed. Where can I find the attached manuals you mentioned to check my Converter settings?
Thanks!
-
11-05-2009, 09:53 PM #4
Re: Trane Techview connection problem HELP!
Give me untill tomorow, I'll be in the office and access to the intranet and will find the settings you need! I do know of some issues with certain adapters, that's why we still by laptops with a serial port or have a adapter for our service engineers which does work, but that one is expansive.
Will get back to you tomorow!
-
11-05-2009, 10:27 PM #5
Re: Trane Techview connection problem HELP!
always having the same trouble whit serial/usb adapters. always fooling around for 30min. before i actually can start the real work.
Ice
-
12-05-2009, 08:27 AM #6
Re: Trane Techview connection problem HELP!
Hi Billbo and guys
I work on Trend and Tracer and have been told we have too many problems with usb converters and use laptops with a serial port. But I have ordered a belkin converter to try. I Will check this post tommorrow to see what works and what does'nt.
-
12-05-2009, 05:41 PM #7
Re: Trane Techview connection problem HELP!
Thanks for the responses Guys. Sounds like the converter settings could be the culprit.
I've been using it today on another product with no problem so the hardware works.....
-
13-05-2009, 01:47 PM #8
Re: Trane Techview connection problem HELP!
Can somebody that uses Techview with a USB to serial converter tell me, what version of Techview i.e. 12.1 and what operating system they have on the laptop i.e. xp, vista. Any other comments also welcome.
Thanks.
-
15-05-2009, 08:29 AM #9
Re: Trane Techview connection problem HELP!
Under preessure here, can any body assist?
-
16-05-2009, 11:14 AM #10
Re: Trane Techview connection problem HELP!
I you start Techview you can enter help, there's a section on communication!
-
16-05-2009, 12:32 PM #11
Re: Trane Techview connection problem HELP!
Hi Lowrider, Tried using "HELP" but of the two tabs that appear I can only open "ABOUT" the other tab "SERVICE LITRETURE" I've never been able to open. Not sure why. Can you email me the info somehow?
-
22-05-2009, 05:21 PM #12
Re: Trane Techview connection problem HELP!
If you PM me your e-mail I"ll send you the file
-
22-05-2009, 07:01 PM #13
Re: Trane Techview connection problem HELP!
Hi Lowrider, I've left my email in a visitor message to your profile pages.
Thanks
-
24-07-2009, 04:44 AM #14
Re: Trane Techview connection problem HELP!
hi guys, having the same problem with techview, connection failed. Just wondering if you sorted out the problem with the help file literature? I also cannot access help file!
-
24-07-2009, 04:18 PM #15
Re: Trane Techview connection problem HELP!
I change port of the adpter form COM10 to COM02, then the problem solved
-
25-07-2009, 07:08 AM #16
Re: Trane Techview connection problem HELP!
Hi twinstar, will try that next time i'm out on site. Did you use a usb to ser port converter, cause thats what i'm using. My comp has no ser port! Thanks for your help!!
-
25-07-2009, 07:10 AM #17
Re: Trane Techview connection problem HELP!
I had already changed to com port setting to com 1. It now tries to connect, but half way through connection comes up failed connection.
-
26-07-2009, 11:50 AM #18
Re: Trane Techview connection problem HELP!
Hi Bill,
I also use USB to R232 converter. when I install the converter, the system assign to COM10, but it did not work(failed connection). I check and find the COM2 is not in use. I change the Port number from COM10 to COM2 at advenced seting for COM10. then ok, pl refer to the attachment.
Similar Threads
-
Problem with Trane RTAD100 chiller.
By on4hf in forum Trouble ShootingReplies: 8Last Post: 14-10-2009, 09:01 PM -
Trane Screw Chiller ECVA 275 Compressor problem
By pkumar68 in forum CommercialReplies: 3Last Post: 31-12-2008, 09:20 PM -
Trane JUAC0125B problem
By LRAC in forum Air ConditioningReplies: 2Last Post: 28-10-2008, 08:52 PM -
Trane HP Defrost Board Problem
By FastEd in forum Heat PumpsReplies: 8Last Post: 05-09-2008, 01:30 AM -
Furance problem
By ALONEI in forum Trouble ShootingReplies: 10Last Post: 14-05-2008, 11:32 AM