where to get soft starter relays?

[paul_h]

I looked at a genaire ducted split last week, compressor not starting.
Control PCB and indoor panel were leasam brand, the soft starter was OEM electronics, which leasam components are also called I think.
I haven't got any reply from them yet for a replacement soft starter, and I'm pretty sure that all that is wrong with it is a Faulty relay coil.
The relay coil is a generic OMRON G7L-1A-P 240v coil/contacts, 20A rated, SP/ST.
I checked all the australian retail electronics suppliers, like RS, Farnell, Altronics etc, I can find the standard spade/screw connector versions, but no one stocks the solder tab PCB mount version that the "-p" version is?
I've fired off emails to leasam and their agents for the board replacement, and to the retailers and OMRON themselves.
But I'm just wondering if someone here knows of another electronics/electrical supplier that is in/delvers to australia that stocks this type of relay?

[Electrocoolman]

Hi Paul,

Iv'e purchased Omron from distributors who deal in electromechanical controls. Have you got any local control panel builders?...try asking them who they get their supplies from.

I've a pdf datasheet on the range if you want....PM an email address and I'll gladly forward the datasheet.

[paul_h]

Yeah, I've got the datasheet and all the info for the relay. The problem was all the electrical places here are closed since it's the weekend, and they have no stock listed on the websites unlike the electronics retailers (who got my hopes up since they had the spade terminal DPDT versions of the same relay listed).

I guess I should just wait until tuesday and do the usual ring ring ring routine that the stoneage electrical retailers down here insist we do as they use the internet for advertising, not for supplying a service to their customers.

I'm taking monday off to go to all the irish pubs!
(I work saturdays and take sun/mon off. I spent this saturday trying to track down the a/c manufacturer, control manufacturer, soft starter manufacturer, all their supply agents. Then diagnosing the fault to try save the customer money, then tracking down the relay manufacturer, any retailers, then any wholesalers that would sell to me, because like I said, all the electrical seller close up at 12pm saturday and have crap websites here)

[Electrocoolman]

Paul,
That all sounds familiar....its just the same here! even down to their websites, however there is a lot of consolidation happening in the electrical wholesale market, but controls side here in UK is still specialised with RS one of the big players....they normally have stock but at top prices!

The normal wholesaler says "You want it when!.....well we can get some sent down overnight by courier but that will cost you......"

I am often doing the same..looking at the bigger picture and alternative ways of fixing something , but is it worth it....how can you charge the customer the true cost of all the calls, time and running around?

[paul_h]

I always look at alernatives since you have to spend equal time buying complete solutions, ie order them from sydney and sometimes wait 2 weeks for it to arrive. Australia is a big country, and I'm on the wrong side of it to get prompt service.

It takes the same time for me ordering repair parts and ordering whole complete assemblies. And of course sometimes there's not an option, ie the manufacturer has no agents or parts available.

I'll try anything once, as ideal solution would to carry a whole bunch of cheap generic electronic components and repair on site. It would cost me more if I have to keep leaving sites and come back again after ordering parts in, more time wasted on the phone, courier fees to get parts sent from sydney, travel time going back and fuel in the end if I can't repair things the first call out.

Obviously I'm not going to carry $170 PCBs around, but small cheap under $50 components are worth it. Like bearings, relays, varistors IR receivers, capacitors etc.

But it's a no go in this case, no one in australia carries this relay, the manufacturer themselves told me it would cost $70 and take 3-4 weeks to arrive from overseas.
A complete new soft starter PCB is $170, but again, ex eastern states.

What I am going to do is get the spade terminal version of the relay, as many systems use it, and next time I come across this same problem, is solder flying leads to the PCB and mount the spade relay somewhere.

edit: I ordered parts almost three weeks ago form a panasonic agent, they might get here tomorrow.
The customer has been calling me every few days to find out where they are, that's a another cost in dealing with manufacturers and buying complete genuine parts that you can't put a dollar value on.

[paul_h]

Yes, they are the ones I'm talking about getting for future use and using flying leads soldered on to the PCB.

They are very common in a/cs in australia, they usually use both contacts to split the load over it to make them last longer and contacts don't pit too much.

It's because I found those on RS I was hoping they would have the solder type, but no one does.
I was actually placing my order for them when you replied here

DO you remember what coil voltage the old fuji aot25rzals have? The solid state comp relay fed off the outdoor PCB die often, I was thinking of getting some spares for those systems at the same time, but I can't remember if the fuji PCB uses 12v dc or a different voltage, I'm pretty sure it's 12vdc

[nike123]

Yes, they are the ones I'm talking about getting for future use and using flying leads soldered on to the PCB.

They are very common in a/cs in australia, they usually use both contacts to split the load over it to make them last longer and contacts don't pit too much.

It's because I found those on RS I was hoping they would have the solder type, but no one does.
I was actually placing my order for them when you replied here

And I, just after carefully reading your posts, and after I figured that you are already sorted that, deleted that post, when you replayed at him.

[nike123]

Yes, they are the ones I'm talking about getting for future use and using flying leads soldered on to the PCB.

They are very common in a/cs in australia, they usually use both contacts to split the load over it to make them last longer and contacts don't pit too much.

It's because I found those on RS I was hoping they would have the solder type, but no one does.
I was actually placing my order for them when you replied here

DO you remember what coil voltage the old fuji aot25rzals have? The solid state comp relay fed off the outdoor PCB die often, I was thinking of getting some spares for those systems at the same time, but I can't remember if the fuji PCB uses 12v dc or a different voltage, I'm pretty sure it's 12vdc

You are right, 12VDC!

[Grizzly]

I always look at alernatives since you have to spend equal time buying complete solutions, ie order them from sydney and sometimes wait 2 weeks for it to arrive. Australia is a big country, and I'm on the wrong side of it to get prompt service.

It takes the same time for me ordering repair parts and ordering whole complete assemblies. And of course sometimes there's not an option, ie the manufacturer has no agents or parts available.

I'll try anything once, as ideal solution would to carry a whole bunch of cheap generic electronic components and repair on site. It would cost me more if I have to keep leaving sites and come back again after ordering parts in, more time wasted on the phone, courier fees to get parts sent from sydney, travel time going back and fuel in the end if I can't repair things the first call out.

Obviously I'm not going to carry $170 PCBs around, but small cheap under $50 components are worth it. Like bearings, relays, varistors IR receivers, capacitors etc.

But it's a no go in this case, no one in australia carries this relay, the manufacturer themselves told me it would cost $70 and take 3-4 weeks to arrive from overseas.
A complete new soft starter PCB is $170, but again, ex eastern states.

What I am going to do is get the spade terminal version of the relay, as many systems use it, and next time I come across this same problem, is solder flying leads to the PCB and mount the spade relay somewhere.

edit: I ordered parts almost three weeks ago form a panasonic agent, they might get here tomorrow.
The customer has been calling me every few days to find out where they are, that's a another cost in dealing with manufacturers and buying complete genuine parts that you can't put a dollar value on.

Paul
Did the parts ever arrive and did you come up with a solution for the future?
Grizzly

[paul_h]

Talking about the job needing a relay, or the different job with the annoying panasonic parts?
With the relay I'm going to get a regular relay, then solder flying leads to the PCB and mount it in the a/c chassis like I mentioned in this thread.
With the panasonic parts, yes, they did arrive on the 20th, four days after the thread posting, and 20 days after ordering

[Grizzly]

Paul.
Thanks for the answer.
I am getting quite excited as the missus and I are flying out to Oz on Friday.

For a 3 week "Special Anniversary Holiday".
Really looking forward to it!
Cheers Grizzly.