Originally Posted by frank
The link didn't work for me Richard as I don't have a user name or password. :)
Markie
It sounds like you have a wall mounted unit with infra red controller. Press the MODE and UP/DOWN button simultaneously
until the display shows 2 zero's. the continue to press the UP/DOWN button which will scroll through the first fault code until you get a different response. Note this down. Then press the MODE button to change to the second fault code and press the UP/DOWN button untill you get a different response. Now you have the first and second digit of the fault code which you can compare to the link Brian posted.