Reefer Sofware Updates

Hi guys

I'm having an issue loading the Star Cool version 0350 software onto the CIM 6 units. I'm using a laptop to do the upload as i am currently stil waiting for my logman that i ordered 2months ago.
When ive connected to the reefer with starview yhrough the laptop i go to the software upload option. Once selected unit shuts down and the upload window starts to test the connection and says satus ok after a few seconds. But the upload progress bar stays at 0% and when i go into details it shows that 2 block errors have occured.

Can anyone shed some light on what these block errors could be or what i'm doing wrong. I have never updated a star cool reefer with a laptop so if anyone can maybe provide me with a step by step on the process.

Also i would like to know if daiken, thermoking and carrier can be updated with a laptop and if so what sofware do i need and where to getit. I already have the updates available, but with no logman i'm a little stuck....:mad:

Thanks in advance