Hi all
First of all sorry if this is in the wrong area I'm only new, please feel free to move me :)
We have a Airwell (http://www.airwell.com.au/) reverse ducted system in our house and have recently encounted a heating problem.
As of late it has been quite cold where we live (1 degree or even down to -2 degrees) (remember we are in Australia...) and when we have the heater on it isn't heating anywhere near as what it was a month ago.
Also the unit runs for 20 mins approx and then turns off for some reason and then turns on again. We only turn the heating on in one room but this still doesn't seem to help.
Is it because its so cold outside the unit can't heat up the air as fast or is there a problem with our unit or do settings need to be changed.
We think the unit is under a year old as well which was installed by the previous owners of our house.
Hope some one can help as its getting very chilly now ;)