Superheatman
11-11-2006, 06:22 AM
Reading through some of the service misadventures reminded me of the time about three years ago when on call-out duty engineer I received a call from one of our larger clients asking me to attend a comms room breakdown in southampton...as this would entail a 260 mile round trip I tried to help on the phone but eventually gave up and drove down there....at 1900 hours on a sunday night!
Arriving on the site I was told that the faulty unit was a split (one of four in the comms room) which according to the security guard...the only guy on site...hadnt been working for several weeks??...he proceeded to demonstrate that the unit wouldnt turn on with the remote control ...so I pointed out that the faulty unit was a different make to the remote he was using....rummaged through a desk drawer in the room and came up with the correct controller....as the controller had flat batteries I went across the road to a corner shop which was still open and bought two triple A batteries which when fitted to the hand controller made the unit spring into life......I was obviously well pleased to be dragged out from home at the weekend to put a couple of batteries in a controller....I guess the client wouldnt have been too pleased when they eventually got an enormous invoice for the same.:
Arriving on the site I was told that the faulty unit was a split (one of four in the comms room) which according to the security guard...the only guy on site...hadnt been working for several weeks??...he proceeded to demonstrate that the unit wouldnt turn on with the remote control ...so I pointed out that the faulty unit was a different make to the remote he was using....rummaged through a desk drawer in the room and came up with the correct controller....as the controller had flat batteries I went across the road to a corner shop which was still open and bought two triple A batteries which when fitted to the hand controller made the unit spring into life......I was obviously well pleased to be dragged out from home at the weekend to put a couple of batteries in a controller....I guess the client wouldnt have been too pleased when they eventually got an enormous invoice for the same.: