Substantial ice deposits in Fridge

[quietlyconfused]

Hi Guys;

I have a RFA 52 Hotpoint Iced Diamond Fridge/Freezer in the flat I have moved into.

To my dismay, my burger buns have become frozen and then thawed, the water melted and the buns are now soggy.

There is a very sizeable amount of ice at the back of the fridge, and I am wondering what is causing this and what would be the most appropiate solution (if anything) to remedy this.

At present, the thermostat in the fridge stands at 3.

[tonto33]

thermostat fault could be possible

[benijoseph]

loudly confused,

capillary is chocking, defrost fully then put boiling water in the freezer in a big bowl, start the unit, if it does not work call tech,
regds,

[tonto33]

dont put bowl of hot water in it if need more advice drop us email airkool@hotmail.co.uk