Neil PTI
31-08-2011, 10:57 AM
Hi,
Can anyone help me? I have recently had to purchase a replacement chiller control module (carel controller) for a Trane ECGAN900D water chiller. I bought it from Trane (cost over £2000) and now it has arrived i contacted them to ask for the operating parameters for the chiller in question, they have refused point blank to provide these citing it is not ionformation they provide and insist they send out an engineer at a cost of £550 for a half day! They didnt mention this at the time of purchase either and i feel somewhat held to ransom.
I spoke to Carel and they said there is nothing they can do and it would literally be a sheet with the required operating parameters to be inserted.
Does anyone have access to these parameter settings or can direct me to somewhere i can find them?
Many thanks.
Can anyone help me? I have recently had to purchase a replacement chiller control module (carel controller) for a Trane ECGAN900D water chiller. I bought it from Trane (cost over £2000) and now it has arrived i contacted them to ask for the operating parameters for the chiller in question, they have refused point blank to provide these citing it is not ionformation they provide and insist they send out an engineer at a cost of £550 for a half day! They didnt mention this at the time of purchase either and i feel somewhat held to ransom.
I spoke to Carel and they said there is nothing they can do and it would literally be a sheet with the required operating parameters to be inserted.
Does anyone have access to these parameter settings or can direct me to somewhere i can find them?
Many thanks.