Shinco KFR-50GW/BMVE 18000 btu mini split

[windzer]

Condencer fan moter ,sounds like it has a bad bering called gt-world 8 times tech mike said on monday augest 22 that he would get one right out to me that he would call me with a tracking # two days pass so I email tech and he emails me back with this
We have received your e-mail with regards to the SHINCO KFR25GW 9000 BTU unit that you’re having an issue with. We do have many kinds of outdoor fan motors for the Non-Energy + Energy Star models. However, can you please send me a some pictures of the exact outdoor motor that you have with the part number? What’s the diameter of the motor, the size, top views, and side views? I said what thats not my unit so i called hem with the numbers and took some picks of it and sent them he said he could not find that motor with the numbers I gave hem I told hem it said Panasonic on the motor .He said thats the comperser I said and the fan motor .He said well thats not are unit I laphed and said what the hell is your problem dont you all know what you all have .I told hem 5 wires for the inverter 18000 btu BMVE model go find it ...lol I have never delt with a more mornic person dont know if this man is jerking me aound or what?

[ClimateControl]

Did they resolve the issue?

[windzer]

not yet they said its comming from china lol

[ClimateControl]

Most of the time they resolve any issue, they are a good company.

[windzer]

I orderd it from you so im asking for your help on this mike has blowed me off all together i left you a messeg with my phone number so if you could call me back it would be grate I orderd this from you on aug 6 2010

[lawrence1]

Typical parts supply from cheap chinese units.you get what you pay for unfortunately,,been ther done that.....it must be on the slow boat from china.Was that an N or should it have been a T.???