SandyW
20-04-2010, 11:17 AM
Like a recent poster, Dingaling, I own the above impressive (and expensive) Aga freezer. It's had repeated problems with defrosting over the 18 months we have owned it. It had a defrost heater mat already fitted according to the first engineer's report. Subsequent visits have led to re aligning drip tray, increasing termination temp from 5-10 degrees and removing the klixon to allow the defrost to operate on temperature probe and time.
The defrosting seems to have been OK for a while but
We spoke to Aga a few days ago and they indicated there was another defrosting revision available. Is this true?
Our current problem is the freezer keeps tripping the RCD. We've tried it on 3 RCD circuits and it does it on all of them possibly associated with defrosting but not sure. Is tripping an RCD a known problem with this model?
It seems Aga hadn't appreciated the L245A freezer had problems until the servicing in England moved from Williams (the manufacturer) to another company who presumably reported issues to Aga. In Scotland (where we are) it is still Williams doing the servicing. So we speak to our supplier who speaks to Aga who gets in touch with Williams who phone to arrange an appointment. Actually, this works well though it seems tortuous.
The defrosting seems to have been OK for a while but
We spoke to Aga a few days ago and they indicated there was another defrosting revision available. Is this true?
Our current problem is the freezer keeps tripping the RCD. We've tried it on 3 RCD circuits and it does it on all of them possibly associated with defrosting but not sure. Is tripping an RCD a known problem with this model?
It seems Aga hadn't appreciated the L245A freezer had problems until the servicing in England moved from Williams (the manufacturer) to another company who presumably reported issues to Aga. In Scotland (where we are) it is still Williams doing the servicing. So we speak to our supplier who speaks to Aga who gets in touch with Williams who phone to arrange an appointment. Actually, this works well though it seems tortuous.