Samsung RL36SBMS Bottom Freezer problem

[POcor]

Samsung RL36SBMS Bottom Freezer. The problem is that the fridge and freezer have stopped cooling altogether. The electricity is getting to the appliance, the light is on and a low humming noise (fan maybe motor?) can be heard. But there is no drop in temperature however long the appliance is left on.

I have removed the back inspection panel and there seem to be almost no parts to replace - certainly no fuses I can see?

Can u help ? What is the likely cause? Look forward to your advice. Cheers and thanks in anticipation.

[mack]

Hi I don't know what kind of experience you have but you could try the fast freeze/super button.if nothing then you need to check if you have power down to the compressor & to see if it is running(it will be hot if it's working)good luck Mack.