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Dieter
09-07-2009, 12:02 PM
Looking for a reputable company to consult/Survey on our Ice rink.

We took advice and had an install last year through Roustan, who used a Middle Eastern company for the install.

1 of the two cooler unit's died, and on inspection proved to be refurbished when we'd paid for new.

We've asked Roustan to send an engineer to survey for us and report on the issue so we can take action against the installer, but they've told us they can't send anyone for 2 months !

Looks like they've had our money and run or just don't want to get involved in anything that might taint thier agents reputation...

We're a bit of the beaten track for experts in this field - Sharm El Shiekh - and need to set up a relationship with a specialist who can provide knowledge and support.

Which companies deal internationally, and have a proven customer support record?

Cheers D.

lowcool
09-07-2009, 01:06 PM
when torville and dean came to australia they used a portable set up for the shows,thought that if you find the manager at that time it may help

Frosty
09-07-2009, 10:45 PM
Hi Dieter

I work as a consultant engineer for a company called Star Technical Solutions, the technical advisory arm of Star Refrigeration - the leading independant industrial refrigeration company in the UK. Star manufactured the portable ice rink plant for Torville and Dean - a unit that I have considerable experience of (I serviced and maintained it whenever it came back into the UK). Let me know if we can assist you with your issues.

Regards

Frosty

lowcool
10-07-2009, 12:47 AM
well done frosty,it seemed to run without a hitch as we couldnt find the bloke running it,so had to spend time making sure temprites where commissioned properly.

Magoo
10-07-2009, 01:44 AM
Lowcool too much testing of the Temprite beer chiller/servers will give you a headache. Suppose they were Carlton Draught.
magoo

lowcool
10-07-2009, 09:54 AM
back then coopers where on the push,with west end and vb i reckon,that was a fair while ago 14 years plus easily.headaches never known the meaning of the word unless its red red wine or four x,for banana benders XXXX,see us croweaters can spell too.

Dieter
10-07-2009, 03:01 PM
Thank you for the information -

Is there a link to Star's website ?
Referances we can check?

We've been bitten once by choosing a supplier blind with Roustan United, and don't want to make the same mistake with a consultant.

Being in a desert on the edge of the Sahara means we're slightly out on a limb.

Many thanks

D

yinmorrison
10-07-2009, 08:44 PM
Thank you for the information -

Is there a link to Star's website ?
Referances we can check?

We've been bitten once by choosing a supplier blind with Roustan United, and don't want to make the same mistake with a consultant.

Being in a desert on the edge of the Sahara means we're slightly out on a limb.

Many thanks

D

www.star-ref.co.uk (http://www.star-ref.co.uk)

Frosty
10-07-2009, 11:06 PM
Thank you for the information -

Is there a link to Star's website ?
Referances we can check?

We've been bitten once by choosing a supplier blind with Roustan United, and don't want to make the same mistake with a consultant.

Being in a desert on the edge of the Sahara means we're slightly out on a limb.

Many thanks

D

Hi, although part of the Star Refrigeration group, Star Technical Solutions (STS) operate entirely independently. We have carried out refrigeration surveys for many blue chip companies throughout the world, and have vast experience in industrial refrigeration applications, including ice rinks. I see that one of the guys has provided you with Star's web address - have a look at the case studies - they make interesting reading. My email address is pstacey@star-ts.co.uk. If you need to 'talk' directly, drop me a line and I'll do my best to assist you.

Regards

Frosty

EverythingIce
20-09-2009, 03:04 AM
I am vary familar with the Roustan company because sold the company to them over 5 years. I built the company Burleys before the sale and have built over 700 rinks.

everything-ice dot com
icerinkconstruction dot com
arenawatch dot org

John Burley

I know we can help you solve any problem you may have.

taz24
20-09-2009, 03:59 PM
Thank you for the information -

Is there a link to Star's website ?
Referances we can check?

We've been bitten once by choosing a supplier blind with Roustan United, and don't want to make the same mistake with a consultant.

Being in a desert on the edge of the Sahara means we're slightly out on a limb.

Many thanks

D

Hello Deiter.

There will be quite a few indipendant reviews from this site re the quality and profesionalism of Star refrigeration.

In the UK ther are about 5 large industrial refrigeration companies with good reputations and Star is amongst the best of them.

Just my 2 pence worth.

Cheers taz.
.

Truth Teller
20-09-2009, 07:55 PM
You are a liar. Please identify yourself so that you can be sued for slander. Post your full name and the name of your lawyer.

Clk320_Greg
20-09-2009, 08:31 PM
You are a liar. Please identify yourself so that you can be sued for slander. Post your full name and the name of your lawyer.

LOL, brilliant....

If you are serious would you realy expect the OP to supply this info? Duh.

multisync
20-09-2009, 10:02 PM
LOL, brilliant....

If you are serious would you realy expect the OP to supply this info? Duh.

Look at Dieter's profile :cool:

tbirdtbird
20-09-2009, 10:37 PM
attitude...

Peter_1
22-09-2009, 06:25 PM
You are a liar. Please identify yourself so that you can be sued for slander. Post your full name and the name of your lawyer.

To whom's post are your referring top?
Where not in the US here, in every country are different judicial legislations.
Is it slander?
Slander must be a spoken statement and here it's written and it must harm a reputation. Bot aren't true here, so....

This tone is not appreciated here and especially not for a 1st post.

chillin out
22-09-2009, 10:35 PM
You are a liar. Please identify yourself so that you can be sued for slander. Post your full name and the name of your lawyer.
Oi, chill out.

@all, keep it cool dudes. No slandering please.

Chillin:):)