whirpool help

[3LIONS]

anybody help us outhere in this big world with thanks

we have a side by side and the alarm keeps going off and the fridge aint getting cold and the freezer just aint cold enough!! freezer set at 18 and the fridge at 5. but all we get is the alarm! at this time its off (48HRS) but we've done this before.any advice would be great

regards

3LIONS

[tonto33]

model number please

[expat]

Tonto33 has a good point.

W'll be able to advise you from there.

Also just check if the fan is working in the freezer.

To do this open the door then push the door switch which you will probably find somewhere at the top in the door seating area. When you do this a fan should switch on in the freezer compartiment.

[3LIONS]

sorry tonto33 and expat but there dont seem to be a model number on it
and looked all over it.

[expat]

Open the fridge side. There should be a silver sticker on one of the inside panels with all the details on.

Something you can do is take the shelves out of the freezer side then unscrew the back panel to get to the evaporator (this is a thing that looks like your car radiator). Once you can see it start the fridge up again and watch for frosting on this coil. It shoul frost all over. Try it and give us the results.

Good luck.

[3LIONS]

Expat

No Sticker On It At All! Strange I Know' I'll Take The Back Panel Off First Thing In The Morning And Get Back To You Regarding This

Many Thanks

3lions

[fridge doctor]

Info labels are often hidden behind salad drawer in the base of the cabinet.

[3LIONS]

expat

thanks for your help regarding whirpool.
took the back off and cleaned it abit
and worked fine but few days later loaded it with food and hey presto it went off again-the alarm! any reason for this.
many thanks
3LIONS