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SUBCONTRACTOR
21-07-2008, 04:03 PM
Folks i installed a brand new fujitsu cassette type and all ran well for a few weeks and suddenly the customer complained ,that a loud noise from the outdoor unit.When there to do a bit of troubleshooting and found Active Filter Module gone.What is the possible cause for that.I need some input as i am affraid to fit the new one and the same thing to happen to the new one as well.
If power surge then some fuses will blow but in this case i found all fuses O'K.System error code 0:01 E

:(

p_p
22-07-2008, 06:54 PM
Check your outdoor fan motors, I've had the same fault myself.

Regards

PP

SUBCONTRACTOR
22-07-2008, 06:58 PM
Check your outdoor fan motors, I've had the same fault myself.

Regards

PP


Yeah i definitely will check the fan motor,thank you for the advise.As a matter of fact tomorrow morning i am supposed to change it.I got a manual from Fujitsu technical guys and will check resistance on windings of the fan motoer as well.;)

p_p
22-07-2008, 07:05 PM
Hi Subcontractor

Did you read my thread AOY45LATN. Posted friday updated today.

Find it and read all posts sounds like you have the same fault.
Fault code that doesn't relate to a fault. ( Worst Kind ) even Fujitsu had no idea.

Good Look

PP

p_p
22-07-2008, 07:15 PM
The unit i worked on diagnosed by led so i wired a remote to it to try and get a numerical fault code and got the same code as you.Take the blades of the motors and make sure they spin freely, check resistance, insulation etc
Let me know how you get on if you pm me I'll send you my no.


PP

p_p
22-07-2008, 07:33 PM
I received your pm but can't reply as you have chosen not to receive pm's

I have the no for fujitsu's top split guy if you need it, but can't post on here, you will have to pm me your email.

PP

SUBCONTRACTOR
22-07-2008, 07:40 PM
I received your pm but can't reply as you have chosen not to receive pm's

I have the no for fujitsu's top split guy if you need it, but can't post on here, you will have to pm me your email.

PP

I checked so many times ,yes it is ticked i allow others to pm me but why this is happening don't have a clue.

p_p
22-07-2008, 07:46 PM
Contact WEBRAM He will be able to sort it.


PP

frank
22-07-2008, 08:22 PM
Guys

If you click on the username and view the Public Profile, there is a link to send a message, (top left, just under the Avatar).

Either a Visitor message or a Private Message.

p_p
24-07-2008, 01:08 PM
How did you get on mate!



PP

SUBCONTRACTOR
24-07-2008, 05:01 PM
I fitted the p.c.b. and the system ran for 10 min cooling good and suddenly the circuit breaker went off.Same error 0:01 E and i lost the second p.c.b. as well.We all learn ,you know, simply this is the last Fujitsu that i buy . I'd better cut from my f***ing profit and fit a top make so make more and more happy cutomers (recommendations)and i have to go back dismantle the outdoor unit and fit a new one.It s in a tight place ....jeez give me power to the brain cells. Now the customer don't wanna talk to me as he thinks that i sold a ****ty equipment. ******* unit i checked the fan motor 540 k oms ,450 koms,540,540 and between the red one and violet one 0 . If the system runs for a while and do not show error codes and it simply happens after time i presume it is something to do with the insulation.I checked the compressor with insulation tester It is O'K.

no not happy ,bad day ....

p_p
24-07-2008, 07:42 PM
Did you want the no for Fujitsus main man ?
Have you tested the inverter, metered the interconnecting atc, what pulsed voltage on no 3 due you have.
Shame your'e not a bit more local i would happily come and give you a hand.

keep us posted

paul_h
26-07-2008, 11:29 AM
You can't test the motors by ohms, they are dc fans and run like an inverter compressor. It's all diode testing you need to do.
I've dropped out of the fuji game, so I have limited info and rusty memory. But any good tech that works for Fuji can help you out. Get the number from P_P, or maybe some fuji experts on the forum can help you if they read this.
As I said before, here the installers don't deal with warranty, the manufacturers do, so theres a lot of information they've got in troubleshooting for the companies they subcontract.
Unfortunately I don't have anything on inverter cassettes, but I'm sure any current fuji techs do.

SUBCONTRACTOR
26-07-2008, 01:58 PM
You can't test the motors by ohms, they are dc fans and run like an inverter compressor. It's all diode testing you need to do.
I've dropped out of the fuji game, so I have limited info and rusty memory. But any good tech that works for Fuji can help you out. Get the number from P_P, or maybe some fuji experts on the forum can help you if they read this.
As I said before, here the installers don't deal with warranty, the manufacturers do, so theres a lot of information they've got in troubleshooting for the companies they subcontract.
Unfortunately I don't have anything on inverter cassettes, but I'm sure any current fuji techs do.


Paul in this case the readings will be only going in one direction like every normal diod.As i measure the oms in both directions why the fan is still running after fitting a new active power module.(ran for ten min and gone again with error E :01)
I think this is something to do with overheating of the fins which are supposed to cool the lil bast**d.

paul_h
26-07-2008, 06:43 PM
I've measured indoor fan motors with decent ohm ratings before, and still they blow the PCB or fuse, and that's conventional AC fan motors. To get ohm ratings that don't seem shorted means nothing.
But your problem of running for 10min is new to me, so I don't confess of being an expert in the matter.
All I remember in testing fuji fan motors is testing the red and black wires in a diode test mode, should be open circuit one way and about 0.8-1 volts the other. And testng the white and black wires, should be 0.8.v one way and 1.6v the other. If any shorts, ie 0 to under 0.8 V shows up, you need a new fan motor.
I'm sure theres a fuji tech is living in your neck of the woods, get in touch with them lke P_P suggested, fuji don't make that bad of a product, they are huge sellers down here, similar to mitsubishi, and they have the tech knowledge and experience to back it up, they've been in the game longer than most companies.

nike123
05-08-2008, 01:16 PM
I fitted the p.c.b. and the system ran for 10 min cooling good and suddenly the circuit breaker went off.Same error 0:01 E and i lost the second p.c.b. as well.We all learn ,you know, simply this is the last Fujitsu that i buy . I'd better cut from my f***ing profit and fit a top make so make more and more happy cutomers (recommendations)and i have to go back dismantle the outdoor unit and fit a new one.It s in a tight place ....jeez give me power to the brain cells. Now the customer don't wanna talk to me as he thinks that i sold a ****ty equipment. ******* unit i checked the fan motor 540 k oms ,450 koms,540,540 and between the red one and violet one 0 . If the system runs for a while and do not show error codes and it simply happens after time i presume it is something to do with the insulation.I checked the compressor with insulation tester It is O'K.



no not happy ,bad day ....

It is obvious that you managed to cure consequence and not the cause of problem here. I don't see reason why are you blaming manufacturer for that!:eek:

Error 0:01 mean: Indoor unit doesn't accept the signal from
outdoor unit.

Of course that indoor is not accepting signal, when fuse and/or outdoor PCB is blown!
Checking what part of outdoor PCB has malfunctioned gives you the clue about what part is faulty (compressor, fan, solenoid or, maybe it is power source problem). By the description, my best bet is on compressor.

R1976
05-08-2008, 03:09 PM
Ive just had a similar problem, system worked for 2 months, then.....

Outdoor board blew. It was the microchip which is on the underside of the board, it also blew the 25A fuse on the outdoor unit.

Checked compessor-all okay.

Replaced outdoor and indoor board and still get error 0.01.

We are going to change all the boards, again:mad:

If you ask me, I think Fujitsu are complete bottom end quality and always have been.

Been working with these for about 12 years for a company and the faults with PCB's and compressors never seem to end.

paul_h
06-08-2008, 01:49 PM
So the IPM blew.
Did you megger the compressor?
The IPM normally only goes when the compressor is shorted, and you NEED to megger test it.
Also could have a fault with the AFM.
Swapping boards and finding it still doesn't work, doesn't mean you get another board and try again.
Something is wrong with the system and you need to diagnose it. Sounds like the outdoor is not powering up and I'm going to guess it's the AFM, could be something else though.

I don't think I ever have got a faulty replacement PCB from fujitsu, if I did, maybe 1 out of 400. Some other brands...
But I know where you're coming from regarding inverter reliability.

SUBCONTRACTOR
06-08-2008, 03:45 PM
Quite a few answers,thank you guys this is very helpful as this is my weak point the electronics.An update :Today we replaced an active power module and condenser fan motor.We vacced the system and put a 500 g just to have some gas in it 'cause i was not sure about the performance.We powered up the system(the voltage was measures before of course 229 V) and the circuit breaker goes "bang".That is it when the system was running for 10 min then bloody we had some fault codes ...now it just go straight bang.
We detached the interconnecting cable the cond. fan motor and the compressor cables and we powered up the outdoor unit.The circuit breaker switched off again.
Do you thing that if the pcb diod bridge is faulty it will be able to trip fuses.??

nike123
06-08-2008, 05:26 PM
Quite a few answers,thank you guys this is very helpful as this is my weak point the electronics.An update :Today we replaced an active power module and condenser fan motor.We vacced the system and put a 500 g just to have some gas in it 'cause i was not sure about the performance.We powered up the system(the voltage was measures before of course 229 V) and the circuit breaker goes "bang".That is it when the system was running for 10 min then bloody we had some fault codes ...now it just go straight bang.
We detached the interconnecting cable the cond. fan motor and the compressor cables and we powered up the outdoor unit.The circuit breaker switched off again.
Do you thing that if the pcb diod bridge is faulty it will be able to trip fuses.??

Try with disconnected IPM board (orange W28 and brown W29 wire)!
If holds, you have damaged IPM board! If not, you have power supply PCB damaged.

That doesn't necessary mean that something else is not faulty (compressor), that's only consequences of other faulty part/s.

paul_h
06-08-2008, 07:35 PM
Quite a few answers,thank you guys this is very helpful as this is my weak point the electronics.An update :Today we replaced an active power module and condenser fan motor.We vacced the system and put a 500 g just to have some gas in it 'cause i was not sure about the performance.We powered up the system(the voltage was measures before of course 229 V) and the circuit breaker goes "bang".That is it when the system was running for 10 min then bloody we had some fault codes ...now it just go straight bang.
We detached the interconnecting cable the cond. fan motor and the compressor cables and we powered up the outdoor unit.The circuit breaker switched off again.
Do you thing that if the pcb diod bridge is faulty it will be able to trip fuses.??
You have a serious short there. Fujis normally don't trip the breaker unless the compresor is bad.
The way they normally work is : control system shorted = they won't even power up, they detect the short and cut the power to the outdoor unit, giving you a comms 01 error. AFM, IPM, Diode bridge etc will do this, you wont get a c/b trip, for most of the control side faults, just a comms error because the unit hasn't powered up because it detected the short and shut the system down.
If the motors are shorted, it may power up, then draw high current through the faulty motor and trip a breaker.
Always a first for everything though.
But start with a megger test the compressor, diode test the fan motor, diode test of the IPM.

SUBCONTRACTOR
06-08-2008, 09:12 PM
You have a serious short there. Fujis normally don't trip the breaker unless the compresor is bad.
The way they normally work is : control system shorted = they won't even power up, they detect the short and cut the power to the outdoor unit, giving you a comms 01 error. AFM, IPM, Diode bridge etc will do this, you wont get a c/b trip, for most of the control side faults, just a comms error because the unit hasn't powered up because it detected the short and shut the system down.
If the motors are shorted, it may power up, then draw high current through the faulty motor and trip a breaker.
Always a first for everything though.
But start with a megger test the compressor, diode test the fan motor, diode test of the IPM.



When the unit was on the floor i measured the compressor with a MEGGER it was very good.

SUBCONTRACTOR
07-08-2008, 07:29 AM
Since all those problems with the condensing unit, i forgot to tell you we don't have a single fuse on a p.c.b. blown.Even the last time when the interconnecting cable,fan motor and compressor were disconnected it trip the 240 V circuit breaker without blowing any fuse on the p.c.b.

nike123
07-08-2008, 07:50 AM
Since all those problems with the condensing unit, i forgot to tell you we don't have a single fuse on a p.c.b. blown.Even the last time when the interconnecting cable,fan motor and compressor were disconnected it trip the 240 V circuit breaker without blowing any fuse on the p.c.b.

What is that circuit breaker size and curve?
On board fuse is 25A B curve. If your instalation circuit breaker is, say 20A B curve, it is normal for him to act first.

Daikin=Overated
07-08-2008, 08:18 PM
What is that circuit breaker size and curve?
On board fuse is 25A B curve. If your instalation circuit breaker is, say 20A B curve, it is normal for him to act first.

Nike123's on the right path in my view!

I always fit curve C spec MCB's on Inverter installs because of nuisance Inverter noise related tripping issues. I haven't read through the entire posts on this thread so apologies if this has been suggested, and please don't think I'm teaching you to suck eggs here but.....

1) What size supply cable are you using?

2) Any rotary isolators in the circuit? If so bypass them and put them in a suitably sized connecting block for the purpose of testing. Somethings down to earth so start eliminating such like.

3) How many amps does the CCU pull?

4)Are you sure your not exceeding the load the electrical instalation is designed to. Theres still fault current being detected by the protective device if you've disconnected compressor etc and it's still tripping!

5) Failing all that. Change the breaker......I had faulty breakers do just this when there on the way out especially after the amount of tripping this protective device has under gone lately it would be wise.

Essentially, go back to basics. You've changed most of the components in the outdoor unit, it just doesn't add up mate it's an earth fault..............definately no trapped wires in the CCU casing anywhere-I've fallen foul of this too??

Best of luck.

J.

sinewave
07-08-2008, 08:28 PM
Inverter units should not require a Type C breaker by default.


You cannot just dump a 'Type C' MCB in for a 'Type B' without checking the Zs complies at the 'Point of Utilisation'!

:cool:

SUBCONTRACTOR
07-08-2008, 08:46 PM
sparky supplied and fitted twin and earth 4 mm grey fat type electrical cable to a rotary switch by the machine and the circuit breaker is not 25 as it should be but 32 amps C type.I know that B type is better for inverter systes.
A fujitsu representative will turn up on site soon ,i will keep you updated.

Daikin=Overated
07-08-2008, 08:54 PM
Inverter units should not require a Type C breaker by default.


You cannot just dump a 'Type C' MCB in for a 'Type B' without checking the Zs complies at the 'Point of Utilisation'!

:cool:

Who's suggesting he does? I stated that in my installations I design the supply around a type C MCB. I haven't told him to replace his with one. I'm raising the point because regardless of whether he's got a type B, C or whatever, he's essentially an earth fault or a defective MCB from what I can gather.

J.

Daikin=Overated
13-08-2008, 10:42 PM
What was the outcome on this in the end then??

foundahobby
14-08-2008, 10:48 PM
Anyone suggest running a 100amp delicated line to the outdoor unit and see what blow's up?
Now, just trace the smoke to the faulty part.

SUBCONTRACTOR
19-08-2008, 09:16 AM
Anyone suggest running a 100amp delicated line to the outdoor unit and see what blow's up?
Now, just trace the smoke to the faulty part.


Main p.c.b. on the condensing unit trips the fuse.Ordered a new one and waiting patiently to fit it.Let's see what happens.I will keep you updated

christian
19-08-2008, 11:39 PM
Hello subcontractor,

Just some quick advise.
Make certain that the pcb is securely fastened down with its original fixings so that there is good contact between the pcb and heatsink fins.
Otherwise it will blow the board in seconds!

I apologise if sounds like i'm teaching you how to suck eggs.

Good luck!

christian
19-08-2008, 11:48 PM
Also to make sure there is no manufacturers wrapping attached when finally installing.
There is sometimes small pieces of foam protecting electrical circuits that need removing prior to installing.

sighman
29-08-2008, 10:14 AM
In original post you saiud that 'that a loud noise from the outdoor unit'

What kind of noise? may be root of problem?

It is pratice here to replace ALL the boards in an outdoor unit if one fails especially inverter boards.

SUBCONTRACTOR
05-09-2008, 08:09 PM
In original post you saiud that 'that a loud noise from the outdoor unit'

What kind of noise? may be root of problem?

It is pratice here to replace ALL the boards in an outdoor unit if one fails especially inverter boards.


Not me,the customer heard loud "bang" and actually the active power module gone.Of course other p.c.b. gone as well changed them one by one and finally it stopped blowing fuses....sad because it took all the p.c.b. and two months scratching heads.
The real cause guys was the heat sink overheating and killed inverter p.c.b.
The ambient around the outdoor unit is quite high and at peak moments it goes very ,very high.

Prince Vaillant
05-09-2008, 09:03 PM
Vaillant would have sorted this themselves, without you ever having to have to go back to site!

nike123
05-09-2008, 09:09 PM
Vaillant would have sorted this themselves, without you ever having to have to go back to site!
Are you saying that Vaillant would fix it self without human intervention? Are they installed some nanobots in the unit?:D

Prince Vaillant
06-09-2008, 09:57 AM
lol no mate, the warranty covers mechanical breakdown. If a part is faulty on the system they will send their own engineers to sort it. So the customer has a "Vaillant" engineer turn up to fix it. While you get on with your next job!

frank
06-09-2008, 07:14 PM
If a part is faulty on the system they will send their own engineers to sort it.
This sounds expensive for Valliant as a Company.
How do you control the installation to ensure that a proper job has been done?
With some of the Numpties I've seen installing, breakdowns are only a few months away ;)

Who picks up the tab?

Do you monitor warranty callouts to find a pattern with certain companies?

marc5180
04-12-2008, 07:32 PM
Haha no reply, he musn't have thought about that:D

Thermatech
04-12-2008, 08:04 PM
Valliant installers are mainly domestic plumbing & central heating 'engineers'

They are trained by Valliant to install split systems but would not have any idea how to trouble shoot or solve technical problems with the equipment.

So to support the product Vailliant have to carry out warrantee repairs.

As we suspect the equipment is from the China Haier factories the Vailliant UK service department will be busy if & when they start selling any significant number of split systems.

p_p
04-12-2008, 08:29 PM
Hi All

Just to say we have installed quite alot of vaillant kit for ourselves and direct to vaillant, we offer it as a budget alternative to mitsi and I have to be honest we have had only 1 system with an intermittent fault.
Jason allen, vaillants tech guy came out, a new outdoor was fitted the next day, problem over.

Thats pretty good service to me.

Regards

PP

R1976
04-12-2008, 09:43 PM
Well, what a nightmare you had. I've had some head scratching with pcb's of late. Is it a good idea then to replace all pcb's in an outdoor unit if only one has failed. I don't think the customer is going to be very happy about this.