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frank
03-12-2007, 10:25 PM
This one is pretty slick since they provide Y O U with all the information, except the one piece they want.


Note, the callers do not ask for your card number; they already have it. This information is worth reading. By understanding how the VISA &
MasterCard Telephone Credit Card Scam works, you'll be better prepared to protect yourself.



One of our employees was called on Wednesday from "VISA", and I was called on Thursday from "MasterCard".



The scam works like this: Person calling says, "This is (name), and I'm calling from the Security and Fraud Department at VISA. My badge number is 12460. Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card which was issued by (name of bank) did you purchase an Anti-Telemarketing Device
for £497.99 from a Marketing company based in London?" When you say "No", the caller continues with, "Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from £297 to £497, just under the £500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?"



You say "yes". The caller continues - "I will be starting
a fraud investigation. If you have any questions, you should call the 0800 number listed on the back of your card (0800-VISA) and ask for Security.



You will need to refer to this Control Number. The caller then gives you a 6 digit number. "Do you need me to read it again?"



Here's the IMPORTANT part on how the scam works the
caller then says, "I need to verify you are in possession of your card." He'll ask you to "turn your card over and look for some numbers." There are 7 numbers; the first 4 are part of your card number, the next 3 are the security numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card. The caller will ask you to read the 3 numbers to him. After you tell the caller the 3 numbers, he'll say, "That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?" After you say, "No," the caller then thanks you and states, "Don't hesitate to call back if you do", and hangs up.



You actually say very little, and they never ask for or tell you the Card number. But after we were called on Wednesday, we called back within 20 minutes to ask a question. Are we glad we did! The REAL VISA
Security Department told us it was a scam and in the last 15 minutes a new purchase of £497.99 was charged to our card.



Long story - short - we made a real fraud report and closed the VISA account. VISA is reissuing us a new number.
What the scammers want is the 3-digit PIN number on the back of the card. Don't give it to them. Instead, tell them you'll call VISA or MasterCard directly for verification of their conversation. The real VISA told us that they will never ask for anything on the card as they already know the information since they issued the card! If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report.



What makes this more remarkable is that on Thursday, I got a call from a "Jason Richardson of MasterCard" with a word-for-word repeat of the VISA scam. This time I didn't let him finish. I hung up! We filed a police report, as instructed by VISA. The police said they are taking several of these reports daily! They also urged us to tell everybody we know that this scam is happening
.



Please pass this on to all your family and friends. By informing each other, we protect each other.

marc5180
03-12-2007, 10:36 PM
Yeah iv had that through as well , gotta be so carefull with your details these days.

superswill
03-12-2007, 10:42 PM
*******s!!!

Karl Hofmann
04-12-2007, 01:16 AM
The Ironic thing is that I have had genuine credit card companies asking for my security details so that they can verify that they are talking to the right person...Blooming idiots.

I have a policy of never telling anyone anything...Which is really starting to irritate the tax man..

Brian_UK
04-12-2007, 01:40 AM
Yep, whenever my bank calls me I always ask them to verify my passwords and memorable data back to me before I continue, so far it has worked.

still learning
05-12-2007, 08:54 PM
hi, just to say that , i wont entertain cold callers, banks rarely call you , well they dont call me.
i always tell the to write to me. and quite true the give me your contact number will always killthem dead.
if you dont have fraud insurance ask your bank about it...
cheers every one ,lets have a fraud free life..

Grizzly
13-12-2007, 07:17 PM
All good and usefull comments Guys.
BUT does anyone reading this post ACTUALLY know anyone that has got stung.
Pressumably someone has because as Frank's post proves it is a very clever con.
I ask because I have recieved this from various people I know. But none have actually been involved!
Grizzly